Whether you purchase a
mattress in a store or online, you make a long-term decision that could impact
your sleep health. While buying a mattress in a store after lying on a few
mattresses, listening to sales pitches, and getting some great deals, you are
ignoring how you and your partner's body will react to the mattress. Any new
mattress has a break-in period (adjustment period), and your body needs time to
adjust to a better feel. Lying on a mattress for a short time in a store
setting does not provide insight. Buying a mattress online further compounds
the fact that you never got to touch or feel the mattress before you purchase.
That's why mattress manufacturers offer an extended trial period to try the
mattress in a comfortable home setting without any pressure and then make the
call whether to retain or return.
no need to keep any packing materials once you have unpacked your Nectar. If
you decide that the Nectar isn't quite right for you at any point during your
trial, don't worry about getting it back into its original box.
will be issued in the form of the original payment. If the purchase was with an
offer code, the dollar value of the offer code would not get refunded or
credited back if any or all products were returned.
Traditional exchanges are handled by
returning the original mattress through Nectar's return process. It's up to you
if you'd like to purchase your replacement before receiving the refund for your
return. If there is damage to your Nectar, you can contact the nectar support
team, and they will coordinate to figure out the next steps.
Nectar offers White Glove delivery for a flat fee of $149.
This service includes complete assembly in a room of your choice and removing
one old mattress. You'll pay $49 for each additional item you'd like to have
removed, such as a box spring. Additional charges apply to customers in
California, Connecticut, and Rhode Island due to recycling laws in those
During the first ten years, Nectar Sleep will replace any
defective mattress at no extra cost to the owner. After ten years, the company
will either return or repair and re-cover any mattress for a charge of $100
that covers round-trip transportation expenses. This $100 fee will be waived if
the mattress is considered defective.
Affirm is an alternative option to
credit cards and other credit payment products. Affirm offers real-time
financing for purchases online. With Affirm, you can now buy and receive your
purchase and pay for it in fixed monthly installments from 3 to 24 months.
to split the total payment using your credit card over several months.
This service is free, involves no credit checks or applications, and means you
can choose to split your costs anywhere from 3–12 months. The only requirement
is a credit card with a sufficient amount of available credit.