Whether you purchase a mattress in a store or online, you make a long-term decision that could impact your sleep health. When you buy a mattress in a store after lying on a few mattresses, listening to sales pitches, and getting some great deals, you are ignoring how you and your partner's body will react to the mattress. Any new mattress has a break-in period (adjustment period), and your body needs time to adjust to a better feel. Lying on a mattress for a few minutes in a store setting does not provide insight. Buying a mattress online further compounds the fact that you never got to touch or feel the mattress before you purchase. That's why mattress manufacturers offer an extended trial period to try the mattress in a comfortable home setting without any pressure and then make the call whether to retain or return.
Zenhaven offers 180 night home trial for all its mattress.
Zenhaven recommends a 45-days break-in period for trying out a new mattress. If you are not satisfied, Zenhaven will give you a full refund.
Every Zenhaven mattress comes with a free White Glove Delivery Service, where professionals deliver and install your bed. No boxes to lug or packaging to discard.
You don't need to make any arrangements for shipping back the product. Zenhaven will schedule a pick-up for your mattress.
All Zenhaven mattress shipping is free.
Zenhaven will not be resuming shipping to Canada due to covid-19.
Zenhaven currently does not ship directly to Hawaii or Alaska, but their friendly sleep guides can arrange your mattress delivery through a freight forwarder in Seattle or California. If you live in Alaska or Hawaii and need help scheduling delivery, contact Zenhaven at 1-877-672-2882.
Loom&leaf partnered with FedEx to deliver its product to you.
Zenhaven arrives within 7-18 days of your order. Delivery times are slightly longer in Canada.
Zenhaven warrants their mattress to be free from defects in workmanship and materials for 20 years.
This warranty extends only to the original purchaser and shall be void if the bed is burned, abused, or otherwise damaged. Warranty claims should be submitted in writing to The Zenhaven Company.
Zenhaven mattress warranty cover:
Zenhaven mattress warranty does not cover:
If your Zenhaven Classic mattress is deemed defective:
The following payment options are available with Zenhaven:
Zenhaven offers financing options through Klarna.
Klarna is a buy now, pay later service designed primarily for online purchases. You can use the Klarna mobile app anywhere online or choose Klarna as your payment option at checkout.
To apply for Klarna, select Klarna at checkout and apply with a simple 2-step application for monthly financing to get an instant approval decision.
If approved, you will be presented with your personalized promotional payment plan showing your APR and monthly payment amount. You will have the option to accept your payment plan, and if you do, you'll receive an email confirmation from Klarna and can manage your payments directly through the Klarna app.
Klarna only performs a soft credit check when you choose to pay with financing. This check will not impact your credit score or show up as a hard inquiry on your credit report.