In-Home Delivery (11 Frequently Asked Questions)
It is preferred that you be present at the time of UPS delivery in case you are required to sign some documents. In case you’re not present at the time of delivery, you can have your package left at a UPS location, or change the delivery instructions. If you have already missed a delivery, you can sign the back of your UPS delivery and place it back where the driver left it.
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In case of an In-Home Delivery and Setup, your new mattress will be delivered straight to your home and the partners shall set up your mattress for you. In-Home Delivery and Setup might come with some nominal charges or totally free, depending on the brand of the mattress.
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It is suggested that you be at home at the time of mattress delivery and set-up. This way, you shall be able to guide the delivery partners in which way you want your bed to be.
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It depends on the type of cover your mattress comes with. If the cover is removable, you may remove it from time to time for cleaning purposes. If the cover is non-detachable, you shall have to look for other ways like vacuuming for cleaning; or using a mattress protector to protect the mattress from stains.
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You should rest your mattress on a base or a foundation. A foundation gives the mattress the required support; and prevents it from wear and tear, hence, extending its life.
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A mattress may be kept in a box for up to two months. However, keeping it in a box for a long time may damage its construction. You may read the instructions before packing your mattress up.
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Yes. It is suggested that you allow your mattress to settle for a couple of weeks before you start using it in order to enjoy the best of benefits of your bed. During this period, your new mattress will regain its shape, and be off-gas, before it’s ready for usage.
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There is no fixed price for the shipping or delivery of mattresses. It all depends on the size of the product, and the distance from the warehouse to the delivery address. However, on average, the cost may be somewhere around $300. Some mattress stores even offer free shipping and delivery.
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Doorstep Delivery is similar to In-Home Delivery. It means that your order will be delivered to your doorstep, and you won’t have to travel to the store to get your item.
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Free Shipping means that you will not have to pay any amount of money to get your order delivered to your home.
In-Home Delivery means that your order will be delivered to your doorstep without you having to go to the store to pick your item.
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In-Home Delivery, as the name suggests, means that your order will be delivered to your doorstep. You won’t have to travel to the store to get your item.