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Home » FAQs » Warranty

Warranty

  • Q1. Why do you need photos of my frame and box springs for a Warranty Claim on my mattress?
  • Q2. Which problems are excluded from the manufacturer’s Warranty?
  • Q3. What will void a manufacturer’s Warranty?
  • Q4. What is covered by the manufacturer’s Warranty?
  • Q5. What happens to warranty if the mattress compresses and forms impressions?
  • Q6. What does a 10-year mattress Warranty cover?
  • Q7. What are the next steps after filing a Warranty claim?
  • Q8. My Warranty claim is just approved, what’s next?
  • Q9. Is Warranty available on mattresses bought from stores?
  • Q10. I purchased an extended Warranty. How do I file a Claim?
  • Q11. I believe my mattress is defective. I realized it within 120 days sleep trial. Do I need to file a Warranty Claim?
  • Q12. How to claim a mattress Warranty?
  • Q13. How long is my Warranty Period?
  • Q14. How does a mattress Warranty work?
  • Q15. Does mattress Warranty cover sagging?
  • Q16. Do mattress warranties cover bed bugs?
  • Q17. Do I need to pay for filing a Warranty claim?
  • Q18. Do I need my receipt to file a Warranty Claim?
  • Q19. Are stitches covered by mattress Warranty?
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