Whether you purchase a mattress in a store or online, you make a long-term decision that could impact your sleep health. While purchasing a mattress in a store after lying on a few mattresses, listening to sales pitches, and getting some great deals, you ignore how you and your partner's body will react to the mattress. Any new mattress has a break-in period (adjustment period), and your body needs time to adjust to a better feel. Lying on a mattress for a short time in a store setting does not provide insight. Buying a mattress online further compounds the fact that you never got to touch or feel the mattress before you purchase. That's why mattress manufacturers offer extended trial periods to try the mattress in a comfortable home setting without any pressure and then make the call whether to retain or return.
Loom&Leaf mattresses come with a 180-night home trial, so you have plenty of time to decide whether it’s right for you.
Loom&Leaf recommends a 45-days break-in period for trying out a new mattress. If you are not satisfied, Saatva will give you a full refund.
Every Loom & Leaf mattress comes with a free White Glove Delivery Service, where professionals deliver and install your bed. No boxes to lug or packaging to discard.
You don't need to make any arrangements for shipping back the product. Loom & Leaf will schedule a pickup for your mattress.
Loom & Leaf never resell returned mattresses. Instead, they donate them to veterans' shelters or offer them to employees and associates across their network of more than 150 delivery centers.
Loom & Leaf will issue a refund for the purchase price (taxes included) to your original payment method.
You can exchange your mattress for another loom & leaf mattress during your 180-night home trial; you can call Loom & Leaf at . They will schedule a pickup of your mattress and start the exchange process.
You'll pay a $99 processing fee for your replacement delivery and mattress pickup.
All loom&leaf mattress shipping is free.
Loom&Leaf will not be resuming shipping to Canada due to covid-19
Loom&leaf currently does not ship directly to Hawaii or Alaska, but their friendly sleep guides can arrange your mattress delivery through a freight forwarder in Seattle or California. Residents of Alaska or Hawaii and need help scheduling delivery; you can contact .
Loom&leaf partnered with FedEx to deliver its product to you.
Loom&Leaf usually arrives within 7-15 days of your order. Delivery times are slightly longer in Canada.
There is no charge for return shipping of loom & leaf mattresses. You can return your mattress for free.
Loom & Leaf offer white glove delivery for all its mattress. You can also avail old mattress removal service at checkout for free.
Loom & Leaf offers free white glove delivery service and old mattress removal with every order.
Loom & Leaf offers white glove delivery and old mattress removal service to the contiguous 48 us states and Parts of Canada.
Saatva offers a 15-year warranty for its loom & leaf mattress.
Loom & Leaf mattress warranty cover:
Warranty does not apply if the mattress has been burned or otherwise abused, damaged, or tampered with.
Loom & Leaf will replace defective mattresses with a brand-new mattress at zero cost during the first two years if any defect is found. After that, the company will repair and re-cover defective mattresses at no cost to the customer apart from a $99 transportation fee each way.
The following payment options are available with loom&leaf:
Loom & leaf offer financing option through klarna.
Klarna is a buy now, pay later service designed primarily for online purchases. You can use the Klarna mobile app anywhere online or choose Klarna as your payment option at checkout.
To apply for klarna, Select Klarna at checkout and apply with a simple 2-step application for monthly financing to get an immediate approval decision.
If approved, you will be presented with your personalized promotional payment plan showing your APR and monthly payment amount. You will get the choice to accept your payment plan. On accepting, you'll receive an email confirmation from Klarna and can manage your payments directly through the Klarna app.