Whether you purchase a
mattress in a store or online, you make a long-term decision that could impact
your sleep health. When you buy a mattress in a store after lying on a few
mattresses, listening to sales pitches, and getting some great deals, you
ignore how you and your partner's body will react to the mattress. Any new
mattress has a break-in period (adjustment period), and your body needs time to
adjust to a better feel. Lying on a mattress for a short time in a store
setting does not provide insight. Buying a mattress online further compounds
the fact that you never got to touch or feel the mattress before you purchase.
That's why mattress manufacturers offer an extended trial period to try the
mattress in a comfortable home setting without any pressure and then make the
call whether to retain or return.
You can call to expedite your refund
after your product is donated or returned. Brooklyn bedding will credit the
card you used at your purchase or process your refund via Affirm.com. Credit
card refunds can take 3 to 4 business days to show up in your account,
depending on your banking institution. PayPal refunds are immediately
transferred into your account. In some situations, Brooklyn bedding may need to
issue refunds via paper check through U.S. mail, but this is typically due to a
change in the account information or delayed processing.
Brooklyn bedding only ships within the U.S.A. and Canada. However, use a
Freight Forwarding Service for shipment if located outside these locations.
Brooklyn bedding can ship to any location in the U.S.A., and "Freight
Forwarding" companies will send it internationally for you.
Defects like splitting or
cracking of the material despite normal usage and proper handling
Comfort impressions greater
Sagging if your mattress
has been continuously supported by a foundation that provides minimal to no
flex and features ample center support. It includes most platform, slat, box
spring foundations, and adjustable bases.
Standard increase of
softness after a reasonable break-in period.
An average decrease of
recovery after a reasonable break-in period.
Mattress tec due to normal
wear and tear.
Any stains. Also, stains
will void your warranty.
Comfort impressions are
less than the minimum impressions described in Warranty Coverage.
Mattress damage due to an
improper foundation or support.
For a mattress compressed
for more than 60 days.
Mattress handles. Handles
sewn into the side panels of selected mattresses should never be used to lift
or transport the mattress. They are decorative and should only be used on rare
occasions for slight adjustments to the mattress alignment.
Occasionally, you may find loose threads from tie-off stitches in your
mattress's quilting or side panels. This finding is normal and will not impact
the longevity or performance of your mattress in any way.
Yes, you can
finance your purchase with affirm. Pay in 3, 6, or 12 months with financing
rates between 0%-30% A.P.R. financing when you complete a purchase using
Affirm. Eligibility for financing and rates are based on the applicant's
creditworthiness. Affirm loans are made by Cross River Bank, a member of