Whether you purchase a
mattress in a store or online, you make a long-term decision that could impact
your sleep health. When you buy a mattress in a store after lying on a few
mattresses, listening to sales pitches, and getting some great deals, you
ignore how you and your partner's body will react to the mattress. Any new
mattress has a break-in period (adjustment period), and your body needs time to
adjust to a better feel. Lying on a mattress for a short time in a store
setting does not provide insight. Buying a mattress online further compounds
the fact that you never got to touch or feel the mattress before you purchase.
That's why mattress manufacturers offer an extended trial period to try the
mattress in a comfortable home setting without any pressure and then make the
call whether to retain or return.
You can call to expedite your refund
after your product is donated or returned. Brooklyn bedding will credit the
card you used at your purchase or process your refund via Affirm.com. Credit
card refunds usually take 3 to 4 business days to show up in your account,
depending on your banking institution. PayPal refunds are immediately transferred
into your account. In some situations, Brooklyn bedding may need to issue
refunds via paper check through U.S. mail, but this is typically due to a
change in the account information or delayed processing.
Brooklyn bedding only ships within the U.S.A. and Canada. However, if located
outside these areas, you can use a Freight Forwarding Service for shipment.
Brooklyn bedding can ship to any location in the U.S.A., and "Freight
Forwarding" companies will send it internationally for you.
Defects causing in
splitting or cracking of the material despite normal usage and proper handling
Comfort impressions greater
Sagging in the mattress has
been continuously supported by a foundation that provides minimal to no flex
and features ample center support. It includes most platform, slat, box spring
foundations, and adjustable bases.
Average increase of softness after a reasonable break-in period.
An average decrease of recovery after a reasonable break-in period.
Normal wear and tear in mattress textile.
Any stain. Also, stains will void your warranty.
Comfort impressions are less than the minimum impressions specified in Warranty Coverage.
Mattress damage due to an improper foundation or support.
A mattress compressed for more than 60 days.
Mattress handles. Handles sewn into the side panels of select mattresses shouldn't be used to lift or transport the mattress. The handles are decorative and should only be used on rare occasions for very slight adjustments to the mattress alignment.
Loose threads. Occasionally, there may be loose threads from tie-off stitches in your mattress's quilting or side panels. This is normal and will not impact the longevity or performance of your mattress in any way.
Yes, you can
finance your purchase with affirm. Pay over 3, 6, or 12 months with financing
rates between 0%-30% A.P.R. financing when you complete a purchase using
Affirm. Eligibility for financing and rates is based on the applicant's
creditworthiness. Affirm loans made by Cross River Bank, member FDIC.