Whether you purchase a mattress in a store or online, you make a long-term decision that could impact your sleep health. When you buy a mattress in a store after lying on a few mattresses, listening to sales pitches, and getting some great deals, you ignore how you and your partner's body will react to the mattress. Any new mattress has a break-in period (adjustment period), and your body needs time to adjust to a better feel. Lying on a mattress for a short time in a store setting does not provide insight. Buying a mattress online further compounds the fact that you never got to touch or feel the mattress before you purchase. That's why mattress manufacturers offer an extended trial period to try the mattress in a comfortable home setting without any pressure and then make the call whether to retain or return.
Dreamfoam bedding offers a trial period of 120 nights; the trial date begins when you receive your mattress and can only be used once per customer per calendar year.
Brooklyn bedding requires you to try your new mattress for at least 30 days from the date of delivery. It gives you ample time to adjust to the new materials properly.
You don't need to keep the packaging or boxes for larger items like mattresses; once you finish setting up the mattress, you can dispose of or recycle the packaging or boxes appropriately.
Brooklyn bedding will arrange the pickup of your mattress from your place. You need to remove your bedding and prepare it for transportation to a donation center or recycling facility.
Based on the condition of the used mattress, the brand will ask to either donate the mattress or arrange for recycling pick up.
You can call to expedite your refund after your product is donated or returned. Brooklyn bedding will credit the card you used at your purchase or process your refund via Affirm.com. Credit card refunds usually take 3 to 4 business days to show up in your account, depending on your banking institution. PayPal refunds are immediately transferred into your account. In some situations, Brooklyn bedding may need to issue refunds via paper check through U.S. mail, but this is typically due to a change in the account information or delayed processing.
Yes, you can exchange your Brooklyn bedding for a different mattress model that may work better. Standard shipping on all exchanges is free. Prices between mattress models may vary.
Yes, free shipping is available on all orders and returns.
Yes, Brooklyn bedding offers DHL International shipping to Canada. Shipping starts at $250 for a single mattress.
Currently, Brooklyn bedding only ships within the U.S.A. and Canada. However, if located outside these areas, you can use a Freight Forwarding Service for shipment. Brooklyn bedding can ship to any location in the U.S.A., and "Freight Forwarding" companies will send it internationally for you.
Brooklyn Bedding ships via FedEx or U.P.S. for most of your purchases.
While packages typically take 3-5 business days to be delivered via FedEx, production times are currently 10-14 business days, and several carriers are experiencing delays.
Brooklyn bedding doesn’t charge anything for return shipping within the U.S.A. and Canada.
No, Brooklyn Bedding currently doesn’t offer White glove or In-home Delivery and Set-up services.
Brooklyn Bedding offers ten years warranty period for its mattresses.
If a defect occurs during the warranty period, Dreamfoam will repair or replace the defective product reasonably.
Brentwood accepts the following payment options::
Yes, you can finance your purchase with affirm. Pay over 3, 6, or 12 months with financing rates between 0%-30% A.P.R. financing when you complete a purchase using Affirm. Eligibility for financing and rates is based on the applicant's creditworthiness. Affirm loans made by Cross River Bank, member FDIC.
Affirm offers real-time financing for your purchase. Affirm let you Pay over 3, 6, or 12 months with financing rates between 0%-30% A.P.R. financing.
Affirm financing offer is only valid in the United States and Canada.
The quick and easy application process takes place at checkout. Just select Financing with Affirm at checkout.
Affirm does a 'soft' credit check to help verify your identity and check your eligibility for financing. It doesn't affect the credit score.