Nestbedding Mattress
Customer Help Q & A

Customer Help: Nestbedding

Trial, Return & Exchange (Questions: 7)

Shipping & Delivery (Questions: 9)

Warranty (Questions: 4)

  • Q.1) Does Nestbedding offers warranty for mattresses?
  • Nest bedding offers a lifetime limited warranty for its mattresses.

  • Q.2) What does Nestbedding’s warranty covers in terms of defects?
  • Visible indention or sag of the foam mattress greater than one (1) inch is not a result of improper use, an improper bed, bed base, or foundation, including damage caused by flexing or bowed slats.

    A production flaw in the cover zipper - this does not include zipper breakage resulting from improper or overuse of zipper.

    A physical flaw in the cover's construction, such as fabric tearing or stitch unraveling that does not result from improper use.

  • Q.3) What defects are not covered under Nestbedding’s warranty?
  • The Nestbedding's limited warranty doesn’t cover:

    • Normal wear and tear.
    • Any improper use of the mattress.
    • Minor imperfections such as slight cosmetic flaws.
    • Stains, tears, burns, and discoloration occur over time and are caused by you.
    • Indents, sagging, or body indentations less than one (1) inch deep.
    • Personal opinions or preferences concern a mattress's softness, firmness, or attributes.
    • The mattresses purchased or acquired used, resold, gifted, or anyway not in possession of the original owner.
    • Any mattress received through a non-authorized Nest Bedding dealer.
    • Physical damage to the foam mattress caused by you.
    • Allergies or sensitivities to fabrics or materials.
    • Damage caused by animals, rodents, or children.
    • Naturally emitting odors from foam, cotton, or other materials.
  • Q.4) What is the remedy if a defect is found?
  • Suppose nest bedding determines that your Defect is legitimate as per this Limited Warranty. The only remedy will be a repair or replacement of your mattress with a comparable size and model mattress. If your size and model are discontinued, nest bedding will provide the most comparable Nest Bedding mattress product available as a replacement at our sole discretion.

Payment & Financing (Questions: 5)