Whether you purchase a mattress in a store or online, you make a long-term decision that could impact your sleep health. While purchasing a mattress in a store after lying on a few mattresses, listening to sales pitches, and getting some great deals, you are ignoring how you and your partner's body will react to the mattress. Any new mattress has a break-in period (adjustment period), and your body needs time to adjust to a better feel. Lying on a mattress for a short time in a store setting does not provide insight. Buying a mattress online further compounds the fact that you never got to touch or feel the mattress before you purchase. That's why mattress manufacturers offer an extended trial period to try the mattress in a comfortable home setting without any pressure and then decide whether to retain or return.
Happsy gives you a 120 night risk-free trial period. And if you decide to return the product, Happsy will coordinate the return of your Happsy product.
Happsy recommends breaking in your mattress for at least 30 nights to get an accurate feel for the Happsy sleep experience. After this 30 days trial period, if you think Happsy is not suitable for you, you can initiate a return for a full refund.
Yes, Happsy recommends that you hold on to the shipping boxes until you're sure you're keeping your Happsy product(s). They may be helpful in the event of a return.
Happsy will make all the necessary arrangements to pick up the Happsy product from your home at no cost to you.
Happsy never resells used products. Returned items are generally donated or recycled. In certain parts of the country, we are required to recycle/dispose of the product per specific protocols.
Once Happsy has authorized your return, you will receive the refund in the original form of payment.
If you are unhappy with your current Happsy mattress, you can initiate a return for the mattress and place a fresh order for the other mattress model of your choice.
Shipping on orders and returns is free for Happsy products. If you want the product to be shipped to Hawaii or Alaska additional $300 to be paid as shipping charges.
No, Happsy doesn't ship to Canada or any other country outside the US.
Happsy delivers its products to you with its delivery partner FedEx or UPS ground delivery.
Currently, Happsy products take 20-30 business days to ship; once shipped, you can expect your order to reach your door in 5 business days.
Happsy doesn’t charge anything for return shipping. You can return your Happsy products for free.
Happsy doesn’t offer white glove or In-home delivery and set-up services.
Happsy mattresses come with an impressive 20-year Warranty.
These defects are covered under Happsy warranty:
These defects are not covered under Happsy warranty:
For the first ten years from your initial purchase date, Happsy will gladly address any problems falling within our warranty parameters. After the initial ten years, your warranty will continue on a pro-rated basis for another ten years for a total of 20 years.