Whether you purchase a mattress in a store or online, you make a long-term decision that could impact your sleep health. When you buy a mattress in a store after lying on a few mattresses, listening to sales pitches, and getting some great deals, you ignore how you and your partner's body will react to the mattress. Any new mattress has a break-in period (adjustment period), and your body needs time to adjust to a better feel. Lying on the mattress for a few minutes in the store setting does not provide insight. Buying a mattress online further compounds that you never got to touch or feel the mattress before you purchase. That's why mattress manufacturers offer an extended trial period to try the mattress in a comfortable home setting without any pressure and then decide whether to retain or return.
RealBed offers a 100-day comfort trial guarantee. If you are still not comfortable with your RealBed mattress, you can contact RealBed within 100 days of delivery for a refund.
RealBed requires a minimum trial of 30 days before starting an exchange or return.
You can dispose of or recycle the packaging or boxes once you set up the mattress.
You have to re-box the mattress and prepare it for shipment yourself. RealBed will arrange the shipment of the product.
Your returned RealBed mattress is donated to a charity or donation center.
Once your return gets authorized by RealBed, you can expect a refund of your return within 5-7 business days.
You can exchange your RealBed mattress for a different model. You can contact RealBed to start an exchange.
RealBed offer free shipping to most the US addresses. Additional charges are applied for shipping to Alaska, Hawaii, and outside the US.
RealBed ships to Canada with special arrangements.
RealBed ship to most addresses US addresses in the contiguous 48 states. Shipment to remote locations, off the mainland, Hawaii, Alaska, Canada, and international addresses.
RealBed uses FedEx to deliver its product to you.
Delivery of your RealBed mattress can take 3-7 days to reach your door from the date of your order.
RealBed doesn't charge any fees for return shipping.
RealBed offers white glove delivery service to most locations. Old mattress removal is currently not available.
RealBed mattresses cost you $199 for their white glove delivery service.
RealBed offers white glove delivery to most of the locations across the US.
RealBed offer 25-year full replacement coverage against spring breakage and a ten-year pro-rated warranty against other defects.
This warranty applies only to the original purchaser from the original purchase date of the purchased product. An original purchaser buys the product directly from RealBed.
This warranty covers:
This warranty does not cover:
RealBed will replace or return your RealBed Mattress free of charge if any legitimate defect is found.
RealBed accepts All Major Credit Cards, Visa, Mastercard, American Express, Discover, and Pay Pal.
RealBed offers financing through Bread. PayPal financing is also available.
Bread Payments is a buy now pay later platform, but with more payment options. Bread offers you several options based on your qualifying factors. This includes 0% interest options or loans with longer terms and APRs higher than 0%.