Whether you purchase a mattress in a store or online, you are making a long-term decision that could impact your sleep health. When you buy a bed in a store after lying on a few mattresses, listening to sales pitches, and getting great deals, you ignore how you and your partner's body will react to the bed. Any new mattress has a break-in period (adjustment period), and your body needs time to adjust to a better feel. Lying on a mattress for a few minutes in a store does not provide such insight. Buying a mattress online further compounds the fact that you never got to touch or feel the bed before you made the purchase decision. That's why mattress manufacturers offer an extended trial period so that you can try the mattress in a comfortable home setting without any pressure and then make the call whether to retain or return.
Generally, Simmons recommends a 14-day adjustment period for trying out a new mattress. If you are not satisfied, you can return the mattress after the 14 days expire but before 100 days from the delivery date for a full refund.
Shipping for all Simmons mattresses is free via FedEx Ground.
At this time, shipping is only available to the contiguous United States. It's unavailable in Alaska, Hawaii, and internationally.
Simmons currently sells and ships products in the United States Only.
Yes, Simmons offers a 10-year limited warranty on mattresses purchased directly from Simmons or Simmons's authorized retailers and located in the United States (not including US territories).
The limited warranty is provided to the original purchaser and is not transferable. The warranty begins at the original date of purchase. Please retain your purchase receipt to verify the date of purchase.
The limited warranty covers manufacturing defects in your Simmons mattress or foundation, including faults in materials and workmanship.
Exclusions from the lifetime warranty include but are not limited to:· Mattress or foundation damaged by misuse or abuse
If approved, you will be given loan options for 3 months, 6 months, or 12 months. The first payment is due at checkout.