Levelsleep offers a 365-night risk-free trial for all mattresses. The trial period will begin on the day of delivery.
Level sleep recommends you try the Mattress for at least one month before initiating a return. If unsatisfied, you can return the Mattress after one month but 365 days from delivery for a full refund.
No, there is no requirement of the packing materials.
Level sleep work with you to find a mutually agreeable time to pick up your Level Sleep mattress. A Level Sleep representative will assist you in your return to help make the entire process as painless and straightforward as possible. All returns on items purchased via financing are subject to purchase agreement terms completed at checkout.
Your returned level sleep mattress is either donated or disposed of locally.
Levelsleep offers free delivery within the contiguous United States. oAdditional charges apply for shipments to Alaska and Hawaii.
Currently, level sleep doesn’t ship to Canada.
No, international shipping is not available at this time.
Levelsleep uses FedEx to deliver its product across the US.
Most Level Sleep Mattresses are delivered within 2 to 3 working days once the order gets placed. They generally arrive 1 to 5 business days after they ship.
Levelsleep mattresses come with a forever limited warranty.
The Following Defects Are Covered:
If your Level Sleep mattress is defective in quality of construction (craft) or materials, we will completely replace your Mattress with a brand new Level Sleep at no charge to you for the first ten years of ownership. After year ten, we will repair, re-cover, or replace your Level Sleep mattress depending on the need. If a mistake or defect exist, we will waive all transportation costs it takes for us to pick up your Level Sleep mattress, and we'll completely repair and re-cover it.
Levelsleep accepts various payment forms, including American Express, Visa, Mastercard, and Discover. We also offer financing options through Affirm.
Yes, level sleep offers a financing option through affirming.
Affirm gives you the option to spread out your purchase into monthly payments, making it easier to purchase than spending an entire lump sum at once. Keep in mind that some purchases made with Affirm may require a down payment.
Follow these steps to apply for financing with Affirm:
While initiating an Affirm account, A 'soft' credit check will is performed by Affirm to help validate your identity and determine your eligibility for financing. This 'soft' credit check will not affect your credit score.